It typically takes 1-2 business days for a bill payment to be fully completed. For certain billers, particularly municipalities and universities it can take up to 3-5 business days.
Please note that the date the payment was initiated, and not the date that the payment was completed, will be honoured by the biller. If for some reason, the biller does not honour the initiation date and you incur a late fee then feel free to reach out to us and we will compensate you for whatever late fees you've incurred.
If you've made one of your first bill payments via your bank account, due to certain regulations (which are for your protection) there will be a 3-4 day delay until the funds are withdrawn from your account. In turn, it can take up to 4-7 business days for the full transaction to complete.
If you incur late fees on one of these first transactions tied to your bank account, unfortunately, we will not compensate you for those fees.