At Paytm, your email is your account identity. Additionally, we send information related to your orders and transactions through SMS and email, so it is important that we have your correct mobile number and email address for the following reasons:
- Whenever you forget your login details like password, we send a verification detail to your registered mobile number/email address.
- If someone else tries to transact through your account, we send a notification to your registered mobile number/email address.
- If you want to change your email address, you will be sent notifications to the previous credentials: This is purely for your own security and if you do not have access to a previous mobile number or email address our support team would be happy to help.