To add a bill to Paytm, you'll notice that we require you to enter the related account number for that specific biller.
You can usually find your billing account number on your respective bill statement, usually marked as "Account No.", "Account #", or "Account Number".
Please, double check you are inputting the correct account number!
If you're having trouble finding or adding your account number, please forward a clear copy of your bill statement to us at firstname.lastname@example.org and we'd be happy to help you!