When will funds be pulled from my account

Funds will be pulled from your bank account the same or next business day from when a payment is submitted, regardless of the bill paid date. This applies for bank top-ups and bill payments. 

• We process bills the same day they are initiated on our app.

• Once we have your funds, payments typically takes up one (1) to two (2) business days - which is the same as all major Canadian banks (since we use the same system as the banks).

Note that some billers may take longer than two (2) days. This is typically due to bills processed manually by the company you are trying to pay (typically smaller companies).