Zein J

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  • Can I cancel a transaction?

    Gift Cards Unfortunately, once you confirm a Gift Card payment, we are unable to cancel it. Gift Cards are issued immediately, so please double check you want to make a gift card purchase before co...

  • Latest version of the app

    Currently, the latest versions of our app are as follows: iOS Version: v2.6.3 Android Version: v2.6.2   Questions? Reach out to us any time at care@paytm.ca 

  • Limits on Paytm Points

    You earn 1 point for every $1 that you spend on bill payments. However, there are limits on the total number of points that you can earn, depending on what the transaction is for.  Limits: Utility...

  • Pay a new bill

      What? Collect 250 points for every new bill you pay on the Paytm Canada app How? Once you pay a new bill for the first time and automatically receive 250 bonus points in your Paytm account When? ...

  • How do I edit a bill due date?

    If you'd like to change the bill due date to a specific day, following these steps:  Go to "my bills" Pick the bill in which you'd like to add a due date. Go to the top right corner of t...

  • How to close your Paytm account

    We'd really hate to see you go! But we get it, at times, things change and you may require closing your account. In order to do this, please email us at care@paytm.ca and we'll be happy to help you...

  • How to verify your account

    Verifying Your Own Account:  Fill out all the information fields in your profile. This can be done by heading to "Profile" --> "Edit". Click on "Rewards" -> &qu...

  • How to create your Paytm account

    Step 1: Download the app! iOS: https://itunes.apple.com/ca/app/paytm-canada/id1209051363?mt=8 Android: https://play.google.com/store/apps/details?id=com.one97.hero&hl=en   Step 2: Sign-up   Ste...

  • How to add a promo code

    To successfully add your promo code - please follow these steps:  Initiate your transaction to your respective biller On the "Review Order" Page, input the promo code Click "Apply&q...

  • How does Paytm make money?

      We often hear "How do you make your money?" or "What's the catch?" and we want to be completely transparent with you. We don’t actually make any money through bill payments....